beantwortet von
Michal Supek

Spezialist für Quality Assurance

How to be a better QA Engineer?

What is Quality Assurance Engineer?

A quality assurance (QA) engineer ensures that the software passes all checks before its release to the public. They oversee every phase of design, development, testing, and delivery to verify if the product meets the quality standards and requirements, and they work with a team and report to a manager. Learning more about this role could help you determine if it is right for you. In this article, we answer the question, what is a QA engineer?, list their duties, and show how you can become a better one...

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Fakten

    • Fakt 1

      Attention to detail

      Much of the development of web applications takes place in an “invisible” realm. The code represents the application, but it is intangible. Therefore, QA engineers should be able to spot minor details and imperfections in the code and the systems, as well as the details that contribute to a top application.

      It’s important that the QA engineer you hire can check and double-check defect-prone areas of the system and anticipate any flaws in the pipeline.

    • Fakt 2

      Communication skills

      As QA engineers must liaise with clients, other QA engineers, and developers, effective communication is vital. Expressing ideas and concepts is clearly important in this sense, but can your candidate do this in both written and spoken communication?

      Communicating well also involves active listening, so ensure that your candidates can be active listeners when communicating with team members and clients.

    • Fakt 3

      Problem-solving skills

      The technically intricate QA engineer role also involves solving complex technical problems. Yes, QA engineers will have to solve software testing challenges, but they will also have to manage issues.

      Every time a new issue arises, a unique, smart, and efficient approach will be required to solve it. This is what you will need to look for in a QA engineer — the ability to develop unique solutions to technically intricate issues and problems.

Michal Supek

Michal Supek

Spezialist für Quality Assurance

Tipps von Michal Supek

  • Tipp 1: Maintaining the bug database

    Since the bug database denotes the state the product is in, top QA engineers must be able to maintain it. This means they must also stay aware of how shipping a product with bugs will impact the customer.

    If a QA engineer ships a product with bugs, they should make this decision after considering the risks involved and acknowledging that they aren’t unmanageable.

    Tipp 2: Understanding the systems’ specifications

    Because specifications represent the many systems involved in the development process, a QA engineer should consider the reality of each use case and understand the systems’ specifications. 

    Tipp 3: Being familiar with tools for test management and bug tracking

    There are also many test management tools that a QA engineer might recognize, including TestRail, TestFLO for Jira, Jira, QAComplete, and VersionOne.

    Tipp 4: Understanding certain programming languages

    Since test automation is a crucial part of QA testing, QA engineers must understand certain programming languages to perform their roles effectively. They will need to carry out UI (user interface) test automation using programming languages such as JavaPythonC#, or Ruby.

Hard skills for QA engineers

Some of the critical hard skills that a QA engineer needs to perform well include maintaining the bug database, understanding the systems, being familiar with tools for test management and tracking bugs, and understanding certain programming languages.

Maintaining the bug database

Since the bug database denotes the state the product is in, top QA engineers must be able to maintain it. This means they must also stay aware of how shipping a product with bugs will impact the customer.

If a QA engineer ships a product with bugs, they should make this decision after considering the risks involved and acknowledging that they aren’t unmanageable.

Understanding the systems’ specifications

Because specifications represent the many systems involved in the development process, a QA engineer should consider the reality of each use case and understand the systems’ specifications. 

Being familiar with tools for test management and bug tracking

One process that’s vital in a QA engineer’s role is bug tracking. Therefore, having the right tools for bug tracking and test management is crucial. Some of the essential tools that a QA engineer candidate might be familiar with include the web-based tool BugHerd, Mantis Bug Tracker, Asana, Marker.io, and Stryka.

There are also many test management tools that a QA engineer might recognize, including TestRail, TestFLO for Jira, Jira, QAComplete, and VersionOne.

However, since bug tracking and test management tools are constantly being developed, QA engineers must recognize which ones are high quality and understand which of them are ideal for their particular project.

Understanding certain programming languages

Since test automation is a crucial part of QA testing, QA engineers must understand certain programming languages to perform their roles effectively. They will need to carry out UI (user interface) test automation using programming languages such as JavaPythonC#, or Ruby.

Eckpunkte

    • Good Listener

      It is a great quality of testers to listen to others. They must know that there is always a room for improvement. They must also pay attention if anyone is giving any idea or implication, as this will certainly help them to improve the quality of the software program under test. You may uncover some scenarios that others may miss if they are not paying attention.

    • Quick Learner

      Great testers must be well acquainted with technology. They must always be open to learn new automation tools, keep up with the latest technology, use the latest techniques while testing, learn from their experiences and learn to come up with new ideas.

    • Quality Oriented

      Great software professionals do not compromise on quality in any testing stage. Quality oriented results always lead to defect free software and ensure top-notch quality.

FAQ

  • Some of the essential soft skills required for a QA engineer to succeed in the role include empathy, attention to detail, good communication skills, and problem-solving skills.
    A QA Engineer is a professional who finds and fixes bugs in a product or program before its launch, collaborating with developers on fixes to those problems when necessary.

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